Coby DP-888 8-Inch Digital Photo Frame with MP3 Player & 2 Wood Frames
April 18, 2008 — hard
Coby DP-888 8-Inch Digital Photo Frame with MP3 Player & 2 Wood Frames 8″ (4:3) Digital Photo Frame with MP3 Player (Wooden Frames - BLK, Maple)
Customer Review: DO NOT BUY FOR VIDEO!!!!
I purchased this product to play videos in a store setting. I opened it up, the screen was very nice and the pictures were clear. The MP3 worked well with clear speakers and a nice volume. Then the video… I am a Digital Film major so I know all about compression, codex, etc. I could not get one single video to play on this machine. I tried every video type listed on the box with several different resolutions. I called tech support 3 times and they knew nothing other than.. “use the lowest resolution possible.” Which, if you know anything about video, doesn’t even make sense. I could render a video at 2 pixels by 2 pixels that you wouldn’t be able to see!
Finally, they said they would transfer me to “advanced” tech support and that I would be receiving a call shortly. I waited on writing this review for over 3 weeks after that call and I still haven’t heard back from Coby. I KNEW they were just blowing me off. I will NEVER purchase another Coby product. Don’t expect much support. On the plus side, I finally got a video to “play.” It showed only the first frame and took up about 1/4 of the screen. It then froze and locked up the frame until I shut it off. It now makes a lovely paper weight.
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